As a new client of Endsmeet Animal Hospital you can expect our full attention to your pet’s needs.
When you arrive for your appointment, you will be greeted warmly by our reception team. A team member will check your pet in, and have them weighed and scanned for a microchip to add to our database. They will also confirm all of your important contact information and information about your pet.
Once checked in, one of our team members will see you into the exam room as soon as one is available.
A veterinarian will then meet you, gather basic information about your pet’s health, examine your pet, talk about any questions or concerns you may have and plan further diagnostics or treatment as needed.
Any recommended diagnostics tests (i.e. blood work) and treatments are usually performed in the exam room, or one of our treatment rooms. One of our certified veterinary technicians may be asked to assist, and they will be introduced to you and your pet.
When the veterinary consultation is complete, you’ll go back to our front reception area where your billing and future appointment bookings will be handled. Our team will be happy to issue you with a reminder card for future appointments including all of our contact details.
Depending on the reason for your visit, you may expect a follow-up call from one of our veterinarians or certified veterinary technicians to get an update on how your pet has been doing since their visit. If you have any concerns, please communicate with them to our team.
Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.
We are excited to meet you and your pets!